Full Life-Cycle Service and Support
LTI DataComm utilizes a core group of highly certified network engineers to provide best-in-class Managed Solutions Services. Our offerings range from pre-sales engineering to installation and integration as well as follow-on training and support. The Technical Services Division is organized as a cohesive unit with specializations in Legacy Data Systems, Voice Networks, Wireless Transport Services, SONET/ATM Transport, Video Transport Services, LAN Services, Microsoft Network Administration and Security, Cisco Design and Integration, and Helpdesk Support. LTI has assembled multiple teams with skill
sets ranging from excavation and trenching, antenna
and line installation, tower design, tower erection
and fiber optic installation splicing and connector
installation. With additional certifications in each
of these related fields, LTI has to ability to complete
turnkey installations in-house allowing us to demonstrate
and maintain quality throughout the length
of the project/product life cycle.
Headquartered in Sterling, VA, the Technical Services division offers additional engineering capability in Northern California and Minneapolis, MI. The group is sub-divided by technical competency in the areas of Data Networks, Video Networks, Voice Networks, IP Networks, Enterprise Networks, Wireless Networks, and Helpdesk Support. LTI DataComm engineers are experts in synergistic technical arenas, allowing a fluid cross flow of knowledge and capability. In addition, the team has experience in the research and development of modified OEM systems to meet specific customer requirements.
The Service Process
LTI DataComm processes customer requirements by conducting an initial thorough evaluation of the customer's network, mission, and need. Further analysis of the customer's network may involve detailed evaluations on physical and logical network configurations, legacy applications, network addressing, security and vulnerability assessment, reliability and availability analysis, network optimization, disaster recovery, survivability, and storage area network and off-site backup systems analysis.
Our project engineering processes include network analysis, requirement analysis, network design, interoperability testing, deployment, integration, system testing and commissioning, quality control, as-built drawings and baseline network configuration. The LTI DataComm Technical Services team takes great care in providing a first-rate turn-key solution for the customer.
EXPERTS
LTI’s Field Engineers have been selected based on their specialized competencies. Due to the unique
skill sets that each LTI Field Engineers possess, LTI can provide an unparalleled level of service. LTI’s
Field Engineers are constantly encouraged to hone and expand their skill sets with in house training and
industry certifcations. These certifications from Cisco, Aruba, Harris, Andrew, BICSI, Stratex and others assure that the product being installed will perform as designed and that the manufacturers warranty will be maintained.
LTI DataComm continually monitors the industry and the DoD and Federal communications community to ensure that our innovative solutions fit the architectures of today while providing a migration path for next generation integration. Our engineers conduct extensive interoperability testing with each product to be certain that the solution fits the network architectures of each military component, Global Information Grid, and Federal system.